Kalakriti Digital Studio Support Center

Privacy Policy

Kalakriti Digital Studio ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose information when you use our online platform or interact with this service.

Information We Collect

We collect information from you in various ways when you interact with our site.

Information you provide directly to us: This includes information you give us when you fill out forms, contact us, or communicate with us. This may include contact details, information about your project requirements, and any other information you choose to provide.

Information we collect automatically when you use our site: When you visit our site, we automatically collect certain information about your device and your usage of our service. This may include your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and other usage data. We may use cookies and similar tracking technologies to collect this information.

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our site and services.
• Communicate with you, respond to your inquiries, and provide customer support.
• Understand and analyze how you use our site and services to improve them.
• Develop new products, services, features, and functionality.
• Process transactions and manage your orders for services.
• Send you technical notices, updates, security alerts, and support and administrative messages.
• For marketing and promotional purposes, with your consent where required.
• Detect and prevent fraud and other illegal activities.
• Comply with legal obligations and protect our rights.

Legal Basis for Processing Personal Data

We process your personal data based on various legal grounds, including:

• Your consent: Where you have given us consent to process your data for a specific purpose. You can withdraw your consent at any time.
• Performance of a contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
• Legitimate interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.

Sharing Your Information

We may share your personal information with third parties in certain circumstances, including:

• With service providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as website hosting, data analysis, payment processing, and marketing assistance. These third parties are obligated to protect your information.
• For business transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• With your consent: We may disclose your personal information for any other purpose with your consent.
• To comply with laws: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• To protect our rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in legal proceedings in which we are involved.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided below. We may need to verify your identity before responding to your request.

Security of Your Information

We use reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.

International Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the data, including personal data, to India and process it there. We will take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

Cookies and Similar Technologies

We may use cookies and similar tracking technologies to collect and use personal information about you. For more information about how we use cookies, please refer to our Cookie Policy (if applicable, or explain cookie usage here).

Children's Privacy

Our site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Kalakriti Digital Studio
Building No. 3,
2nd Floor,
Koramangala 80 Feet Road,
Bengaluru, Karnataka,
560034
India

Service	Status	Last Updated
Website Hosting Infrastructure	Operational	2023-10-27 10:00 AM IST
Email Services for Client Communications	Operational	2023-10-27 10:00 AM IST
Support Ticket System & CRM	Operational	2023-10-27 10:00 AM IST
Project Management Platform Access	Operational	2023-10-27 10:00 AM IST

For detailed status history, specific project status updates, or information on past incidents, please contact our support team directly via the form below or by phone. We maintain comprehensive logs for all service events.